Topic

Understanding order confirmation

< 1 min read

When a buyer creates a new search profile that includes your sources, you will receive an email with a profile request to confirm. 

Step 1: Receive email notification

  • You will receive an email whenever there is a new profile request involving your sources.
  • The email will prompt you to log in to the MT Connect platform.

Step 2: Access pending profile requests

  1. Log in to the platform.
  2. Go to Profile Requests → Pending.
  3. Click on the profile request you need to review.

 Step 3: Review and set up the request

  • Review the details of the buyer’s request (keywords, sources, and duration).
  • Set up the search in your own monitoring system.
  • Confirm and include the unique Hash ID. Every profile request includes a unique hash ID. This hash ID must be included in your content delivery so the platform can:
    • Correctly redistribute the clips to the buyer
    • Allocate costs and billing accurately
  • Once ready, confirm that the profile is active.

By following this process, you ensure that buyers receive their requested content seamlessly, and that invoicing and reporting remain accurate.