Topic

How to contact support?

< 1 min read

What support options are available if you encounter technical issues or have questions about the platform or your service?

If you have any questions or need assistance regarding our portal or our services, we’re here to help! 

  • Email Support
    • For inquiries that require detailed explanations or if you prefer email communication, please reach out to [email protected]. Use the following subject lines based on your concern:
      • Billing – for billing-related inquiries or concerns
      • Login/Access Issues – for login problems or access requests
      • Delivery – for questions about content delivery
      • Supplier – for supplier-related matters
      • Buyer – for buyer-related matters
      • Terms – for questions about terms or agreements
      • Technical – for technical issues or troubleshooting

Our support team will promptly address your concerns and provide assistance as needed.